Manage My Mortgage

Manage Your Mechanics Bank Mortgage Account

This is your online resource to all things mortgage - how to login, how to make a mortgage payment, information about your escrow account, and more! We've recently updated our mortgage servicing system for legacy Mechanics Bank mortgage customers. To login for the first time, select the gold "Log in here" button and follow the sign-up prompts. Once you've registered, you'll have access to all these online services at your fingertips:

  • Loan: Review current loan balance, loan account information, and escrow information, if applicable.
  • Payments: Make a payment online, sign up for automatic payments, view payment history, and generate a pay-off quote.
  • Education: Learn about your home's equity, various options available to you, and find contact information. There are also answers to frequently asked questions, such as if you are having difficulty making your payments.
  • Messages: Send and receive information knowing that your account information is treated confidentially and securely.
  • Documents: Access monthly billing statements, escrow analysis, and year-end tax information. You may also update your preferences to enroll in eStatements

Questions about Your Mortgage?

Please contact our Loan Servicing Department through any of the below channels:

  • Customer Service: 800.237.3194. Live representatives are available Monday through Friday 8am - 5pm PT. Our automated system is available 24/7.
  • Payoff Requests Autofax: 206.903.3094. Our automated system is available 24/7.
  • To make a payment using our automated payment system, dial Customer Service 800.237.3194 and follow the prompts.

  • Please contact us at loanservice@mechanicsbank.com and include your loan number and a brief description of the issue. Please note: Do not include personal or confidential information in the email.
  • Send a secure message to Loan Servicing by logging into Check My Loan and select "Messages."
  • All emails and secure messages are generally responded to within 48 hours from receipt.

  • Mail loan payments to:
    • Mechanics Bank, PO Box 34610 | Seattle, WA 98124
  • Mail loan payoffs, correspondence, or address changes to:
    • Mechanics Bank Attn: Loan Servicing | 33405 8th Ave South, Suite 100 | Federal Way, WA 98003
  • Mail Notices of Error and Requests for Information to:
    • Mechanics Bank Attn: Loan Servicing/QA | 33405 8th Ave South, Suite 100 | Federal Way, WA 98003
If you've been affected by a natural disaster

Natural disasters are having a damaging effect in many areas. If your home is in one of the impacted areas you are likely to have many questions, Mechanics Bank is here to help. Please review this information and contact us at the numbers below with any questions or concerns.

Automatic Payments

Sign up for automatic payments, a free and convenient way to pay your loan. Download, complete and return the automatic payment form below.

Download the form

Homeowner Assistance

If you are a homeowner experiencing temporary or permanent financial difficulties and are worried you will be unable to pay your mortgage, you may qualify for assistance.

Learn about Homeowner Assistance